Here's how it works:

Let us show you how simple it is to send a customized letter from a well-known character to your child.


First, you need to decide which character you would like the letter to be from.   We have five main characters for you to choose from.



  • Santa Claus
  • Frosty the Snowman
  • Rudolph the Red-Nosed Reindeer
  • The Tooth Fairy
  • The Easter Bunny


Once you’ve decided on a character, then you’ll fill out the questions on the character page to help us customize the letter specifically to your child.  


Stationary Options


Each of our characters provides several different stationary options.   Feel free to choose whichever option you feel your child will like best.

Sending Options


We offer two options for receiving your letter.


  • Print at Home
You can print your child’s letter right from the comfort of your own home.   This option is the most convenient for parents that need a letter right away!   Once you’ve submitted your order, we will send your letter on the stationary of your choice to be printed.   **Printing these letters does require a color printer.**
These letters are the *BEST* choice once the mail deadlines have passed.  Print At Home letters are easy and convenient!
Our PDF versions are ready to print.  When you are ready to print your PDF letter or certificate, please make sure you choose "Fit to Printable Area' under Page Scaling under the Print Option.


  • Send via Mail

With this option, we print and mail the letter to your child.  Once you have placed your order, our letter elves will process your letter by printing it on high-quality paper.   Each letter will be sent with a matching envelope with your character of choice in the upper-left hand corner.


Our Santa, Frosty, and Rudolph letters are mailed from North Pole, Alaska up until December 10, 2011.   What better way to foster your child’s imagination than by seeing a letter postmarked from the North Pole!  The North Pole Post Office cannot guarantee delivery by Christmas for anything received after December 10, 2011.  (Please note that Priority Shipping items will not be postmarked from the North Pole but from Celebration, FL or Clermont, FL.)



Our Easter Bunny letters are mailed from  Celebration, Florida.   This postmark was chosen to celebrate the Easter Season.    
Our Tooth Fairy letters are mailed from Celebration, Florida.   This postmark was chosen to celebrate this grand event in your child’s life.    

Donation to Charity


And don’t forget, $1.00 for every letter purchased is donated to the Ronald McDonald House.   This charity helps families with sick children by giving them financial support along with lodging near a Children's Hospital during treatment or long hospitals stays.
Visit the Ronald McDonald House Charities at:
Refund Policy
Our digital letters are in popular demand these days due to convenience of 24 hour delivery and immediate use.  However, due to the nature of digital products and instantaneous delivery we are not able to offer refunds. You should therefore ensure that the digital letter matches your requirements before purchase is made.  If there are issues with your letter, please contact us at and we will produce another letter for you at no extra charge.   Refunds will be issued only in the event of a duplicate charge or inability to apply coupon codes.
Copyright 2009. Imagination Destination LLC. All rights reserved.